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Tile missing

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‎11-14-2016 19:21

‎11-14-2016 19:21

My step counting tile and miles counting tile are missing from my dashboard. It does not appear when I do the edit bar at the bottom. I deleted the app and reinstalled it with no change
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‎11-14-2016 19:23

‎11-14-2016 19:23

My step counting tile and miles counting tile are missing from my dashboard. It does not appear when I do the edit bar at the bottom. I deleted the app and reinstalled it with no change
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‎11-16-2016 07:28

‎11-16-2016 07:28

@JVK Welcome to the Fitbit Community! That happens when you don't have a tracker paired to your account. Probably your Fitbit One was unpaired from your account for some reason. Don't worry, just set it up again and you will be able to see those tiles once again. Do the following to set up:

 

  • On the Fitbit app for iOS dashboard, tap the Account tab.
  • Tap Set Up a Device.
  • Choose your tracker and follow the onscreen instructions to continue.

That should certainly help you out. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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