10-03-2017 04:30
10-03-2017 04:30
This is insane. Yesterday it wouldn't sync. Kept "looking" for Mr. Goodbar or something. Today, I sync fine (I connected it to my computer and held the button for 5 seconds.) but the 6 hours 37 minutes sleep I got last night has also replaced yesterday's sleep time and every day's sleep time as far back as I can see (on the iPhone app). The Dashboard does not appear to be affected
10-04-2017 10:56
10-04-2017 10:56
@KPMullen I hope you're doing well!I'm glad to hear your One is syncing properly now. Thanks for doing the restart process on it to fix.
I think I know what is happening to your sleep times on the Fitbit app. Whenever you go to a past date to see the past data, the only thing that will change on the app's dashboard are the main tiles (steps, calories, floors, active minutes, distance, etc.) that you can find at the top.
The other tiles will not change to that past day's data (sleep, exercise, water, etc.). In order to see all of your past sleep's data; you need to tap the sleep tile and right there, you will find the sleep history with all past sleep's data.
Try to check that out and let me know how it goes!
10-04-2017 11:05
10-04-2017 11:05
10-08-2017 07:26
10-08-2017 07:26
@KPMullen Thanks for your reply! It was changed when the new dashboard was fully implemented some months ago. Thanks for your feedback!