01-21-2017 17:10
01-21-2017 17:10
Help! I've reached my step (8,000), minute (30) , and distance (4 miles) goal everyday for eight days in a row since I started using my Fitbit One last week. I don't manually enter any exercise on the app. My treadmill walks are all tracked through Smarttrack. However, my dashboard is showing 0/5 active days this week when my stats above say otherwise. Why isn't it tracking active days? Is this only for other Fitbits?
Best Answer01-27-2017 04:20
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01-27-2017 04:20
Hi, @Aquasalt, SmartTrack is not available on the Fitbit One, so although your One is counting your steps while you are on the treadmill it will not count active days unless you log an exercise, either manually, or using the button on your One (which I would recommend, because manually logged activities do not count towards your friends' leaderboard or for challenges).
To log an activity using the button just press and hold the button to start and then press and hold again to end. Once it syncs you can rename it to reflect your activity. (If it syncs to your sleep log you will have to edit it to move to activity log.)
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer