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Wiping fitness details from account

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‎09-10-2016 09:57

‎09-10-2016 09:57

Hi, unfortunately I have had to return my One for exchange as the counting was extremley dodgy.  I am wondering if it is possible to wipe the steps and previous data from my account, and start fresh with my new pedometer.

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‎09-10-2016 10:31

‎09-10-2016 10:31

No there is not. You can open a new account and start over if that's what you want. Need a different Email to do so.

 

Then you could contact Fitbit to delete your old account

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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1 REPLY 1

‎09-10-2016 10:31

‎09-10-2016 10:31

No there is not. You can open a new account and start over if that's what you want. Need a different Email to do so.

 

Then you could contact Fitbit to delete your old account

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes