05-13-2016 04:28
05-13-2016 04:28
05-13-2016 05:21
05-13-2016 05:21
This is fitbit's guidance:
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-integrate-Fitbit-with-MyFitnessPal/
At what point are you having problems?
05-18-2016 08:01
05-18-2016 08:01
It's nice to see you around more often @Nananell2011! I noticed @SteveH provided you with great help with this, I'd like to add that it is better if you do this through your online Dashboard and if your accounts are still not syncing you can re link them by doing the following:
1. Sign into your Fitbit dashboard.
2. Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
3. On the left side of your screen click "Applications."
4. Under MyFitnessPal, click "Revoke Access."
5. You can then re-link the two accounts by going here.
Hope this helps, let me know how it goes!
05-18-2016 08:09
05-18-2016 08:09
thank you, i am attaching pictures of my dashboard as it doesnt look like what you are describing
05-19-2016 04:22
05-19-2016 04:22
Hey there @Nananell2011 thanks for the update! I apologize for this...please know you have to do this through your online Dashboard cause we don't have the option to do it on the mobile devices yet.
Let me know if it works!
05-19-2016 04:35
05-19-2016 04:35
ok, i removed the app, now where do i go to re-link them? i clicked onthe "here" link you posted in previous email, but it just took me to my dashboard again.....
05-20-2016 04:11
05-20-2016 04:11
Thanks for the update @Nananell2011! Please know you need to to this through your online Dashboard here since you'll not be able to do this on your mobile device since we don't have the option to do it through there. After you have enter on your online Dashboard using a computer please do the following:
1. . Click the gear icon in the upper right corner and select "Settings" from the drop-down menu.
2. On the left side of your screen click "Applications."
3. Under MyFitnessPal, click "Revoke Access."
4. You can then re-link the two accounts by going here.
Let me know if you have any questions!