04-11-2019 02:57
04-11-2019 02:57
I went for a run this morning and pushed the little button so the timer started runnning.
At the end it showed me the correct amount of steps and kilometers. By the time I got home, I still saw them. I held the button again, so the tracking of this run would stop.
By the time I opened the app, it only showed 10 steps instead of the 12000. I've already reset my fitbit, while it was attached to my pc.
04-15-2019 08:35
04-15-2019 08:35
Habe you tried a second sync @lienphe How long ago does the app or fitbit.com days the lady sync was?
04-16-2019 13:11
04-16-2019 13:11
Sounds like you did not get it to sync by the time you started this thread @lienphe. Have you been able to sync your One at all since this happened? If so, did the steps show up?
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro