found old fitbit one, but not charging

[JaLyMi]

I just found an old fitbit one that had been lost.  Attached it to the charger, but it does not appear to be charging.  Is there a problem if the tracker has not been used for many months?

[Odyssey13 · Accepted solution]

@JaLyMiwhen the battery has died, it's always best to do a restart of the device.

Here is a link to the One area where you'll find the user manual and related help articles - click

Let us know how things go for you.

[JaLyMi]

thank you.

[Peg]

We must be living parallel lives; I just dug mine out of a drawer a few minutes ago!

[Odyssey13]

Hello @Peg

You never know where you'll find a Fitbit hiding in a drawer.

Let us know what happens to you too!