one person using 2 different fitbits

[Jmkjmk]

I am trying to add my Fitbit One to my account in addition to my CHarge HR. It shows on the app that I can add another device but it will not allow me to do so. It just says "loading" but it doesn't complete the process. I don't see on my desktop where the optiion is to add the device. With it being summer, sometimes I don't wish to wear the wrist band.  Thanks for any help.

[DerrickS]

Hi @Jmkjmk and welcome to the Community!

Just as a heads up, I've moved your post from the Feature Request Board to the One forum to help keep the Community organized.

I would recommend that you restart your One tracker and then use the instructions listed here to add a second tracker to your account.

This should help, but let me know if you need any additional assistance.

[jtwist3]

Hi there!

i'm having the same issue over here, and the fitbit error message (6.60) keeps popping up. My iOS App just keeps "loading", and won't actually update and pick up my brand new device. I have restarted both the phone and the ONE, so...