phone app dash board doesn't show tiles for steps, floors or active minutes

[srssks]

Got  new phone, installed my Fitbit app and now the only "tile" that shows up is my calories. When I try to add tiles it doesn't even show they exist anymore. Having to keep my old phone charged so I can track steps and do my challenges. Any thoughts?

[SunsetRunner]

Scroll down and look for an option that says show hidden apps.

[srssks]

Did that. game me the option to add water, exercise, and a couple other
things but not steps, floors, or active minutes. I've had trouble with the
app for the 3 years I've been using it. I'll just use my old phone.

[SantiR]

@srssks Welcome to the Fitbit family! You need to update the app to its latest version (version 2.55, released on August 9, 2017). 

I believe that it will fix the problem you are experiencing.

Try that out and let me know how it goes! 

[srssks]

Thanks but the new app IS the problem. Steps just magically showed up
yesterday so at least it's working for now. Old app on my old phone works
just fine (well, fine for the Fitbit app).

[SantiR]

@srssks Thanks for your reply! I'm glad to hear that it is working properly now. It should show your steps correctly from now on. If you ever experience any issues again with the app let me know!

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! 

[srssks]

Steps are gone but miles showed up today. Can't add people to my challenges
(which I've been doing for 2 years). Thanks for trying to help but I'm just
going to skip the frustration and use my old phone.