04-01-2018 17:55
04-01-2018 17:55
Every time I open my Dashboard, I get this message:
"The firmware update for your Fitbit One did not finish. Open Fitbit Connect and select "Check for Device Update"."
I checked for update after I first got this message recently, and I did have a device update. I updated my One tracker and closed the message. It still says it every time I open my dashboard. When I do check for update now, it says no update available. I am currently on 6.64.
This is super annoying. How can I make it go away permanently?
04-02-2018 00:18
04-02-2018 03:23
04-02-2018 03:23
@Jonwrote:This is super annoying. How can I make it go away permanently?
There are two things I would try.
First, try logging out of the dashboard and then logging back in. That should reset its data.
Second, try restarting your one and make sure that it shows you firmware version 6.64 instead of 6.60, which will mean it is fully updated. The instructions for restarting are here.
Let us know if either of those solves the problem for you.
04-06-2018 16:26
04-06-2018 16:26
I have followed these instructions, and the notification still reappeared. It looks like it comes back the next day after I dismiss it.
04-13-2018 17:52
04-13-2018 17:52
Still happens every single day.