01-18-2019
12:46
- last edited on
11-17-2020
13:05
by
MatthewFitbit
01-18-2019
12:46
- last edited on
11-17-2020
13:05
by
MatthewFitbit
Fitbit Update 1/18/2019: If you see the Fitbit logo and error 001 on your tracker, please see this link and restart your tracker. This should resolve the issue. If you are still stuck, please let us know.
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Answered! Go to the Best Answer.
04-07-2020 04:39
04-07-2020 04:39
I have the 001 code along with the blinking diamond pattern and a red light on the back. When I tried to sync my Fitbit, the device couldn’t be found. I have tried restarting to no avail. What next?
04-07-2020 15:48
04-07-2020 15:48
04-22-2020 03:59
04-22-2020 03:59
I have just opened the box on a brand new Charge 4 and got this error. I have tried this, after trying all other instructions - turning off Bluetooth and on, installing app and reinstalling, updating phone and so on and so on.
05-09-2020 17:00
05-09-2020 17:00
Unfortunately this hasn’t worked and on the second connection to the charger no smiley face appears. Can you please suggest how to fix this?
05-09-2020 18:10
05-09-2020 18:10
05-10-2020 06:50
05-10-2020 06:50
06-21-2020 07:01
06-21-2020 07:01
Hi
Restarted but error code 001 returned.
What next?
thanks!
-beth
06-21-2020 13:44
06-21-2020 13:44
06-21-2020 16:19
06-21-2020 16:19
06-22-2020 07:02
06-22-2020 07:02
Hi
Thanks, do i have to contact Fitbit? Or will this do it?
06-22-2020 08:14
06-22-2020 08:14
Unknown, it didn't for me. Supposedly they are 'working' on the issue.
06-22-2020 09:01
06-22-2020 09:01
06-25-2020 07:31
06-25-2020 07:31
06-25-2020 07:41
06-25-2020 07:41
07-07-2020 22:08
07-07-2020 22:08
07-08-2020 03:39
07-08-2020 03:39
07-08-2020 03:48
07-08-2020 03:48
07-08-2020 05:30
07-08-2020 05:30
07-08-2020 05:35
07-08-2020 05:35
07-08-2020 05:59
07-08-2020 05:59