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20,000 steps registered before I'd even put my fitbit on for the day??

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‎08-17-2020 05:42 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎08-17-2020 05:42 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

Took my fitbit off last night and it was working fine.

This morning when I was getting ready and went to put my fitbit on, there was 20,000 steps counted on it already.

I only did 10,000 steps yesterday, and definitely didn't put my fitbit on and go for a sleep walk...plus it should reset anyway, any ideas what's up with it and how to fix please?

Thanks in advance

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Accepted Solutions

‎08-18-2020 14:40

‎08-18-2020 14:40

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.

 

You can enter a driving record to get rid of them

Delete Steps

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
1 REPLY 1

‎08-18-2020 14:40

‎08-18-2020 14:40

Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.

 

You can enter a driving record to get rid of them

Delete Steps

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer