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40k instant steps at 5am

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‎08-04-2020 08:02 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

‎08-04-2020 08:02 - last edited on ‎09-15-2020 11:07 by Fitbit Moderator

Hi,

 

My Charge 3 recorded 49,126 steps at 5am this morning.  I can see it as a spike in my activities, though it isn't listed as an activity history so can't delete it!

 

I also tried to overwrite it as driving (I saw this as a possible solution elsewhere) , though it won't let me edit the step count, I then deleted the driving activity I had manually put in for the same period, the random steps still remains.

 

It's happened before on 10 July where it recorded 198,432, again at 5am.

 

Any ideas why it does this and any thoughts on how I can reove it from my activities?

 

Thanks

 

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‎08-04-2020 08:15 - edited ‎08-04-2020 08:16

‎08-04-2020 08:15 - edited ‎08-04-2020 08:16

Similar problem with mine... my Charge 2 lasted me for years. But 3 months into my new Charge 3, it started counting a ridiculous number of stairs.

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