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A black and white line on Charge HR screen

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‎01-30-2022 20:55 - last edited on ‎02-02-2022 09:45 by Fitbit Moderator

‎01-30-2022 20:55 - last edited on ‎02-02-2022 09:45 by Fitbit Moderator

Suddenly screen turned to a horizontal half black and half white line with an explanation mark, appearing sometime, in the middle of the line. No other screen. Not syncing, Can't do anything else. Tried resetting but could not. Can anyone help please?

 

 

Moderator edit: format. 

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‎02-05-2022 09:27

‎02-05-2022 09:27

Hello @laddernose and welcome to the Community.  Fitbit put the Charge HR on its list of Legacy Devices in 2020.  I'm not sure you will get any help with this.  I think you reached the lifespan of a Charge HR.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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