01-04-2016
19:57
- last edited on
09-06-2020
17:10
by
MatthewFitbit
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01-04-2016
19:57
- last edited on
09-06-2020
17:10
by
MatthewFitbit
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Answered! Go to the Best Answer.
11-07-2017 09:11 - edited 11-07-2017 09:13
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11-07-2017 09:11 - edited 11-07-2017 09:13
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I can definitely relate to that....I often have hard workouts and get no credit...I've done 60 minutes active minutes on a treadmill many times and it never moves...I always have to manually add it...I shouldn't have to do that...I feel if I am continuously moving on a treadmill for several minutes...active minutes should be automatic...Fitbit keeps me accountable and that is mainly why I like it...but its not always accurate most of the time....you report it and they give gibberish responses and never resolve the concern...I work hard and just want credit for it and fitbit doesn't always do it...It is FRUSTRATING!!!
11-07-2017 09:26
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11-07-2017 09:26
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Thank you,
Lilon Baughman

11-07-2017 09:44 - edited 11-07-2017 09:45
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11-07-2017 09:44 - edited 11-07-2017 09:45
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To manually add exercises...go to your dashboard...click on the "+" icon...and add your exercises...I almost always have to do it after a treadmill workout...active means movement...I'm running on the treadmill continuously...active minutes stuck on ZERO...hence my frustration...but I still keep working out!!!
Good Luck and Be Blessed...

11-07-2017 10:10
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11-07-2017 10:10
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Sent from my iPhone

11-07-2017 13:38
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11-07-2017 13:38
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Thank you,
Lilon Baughman

12-08-2017 20:16
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12-08-2017 20:16
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Sooo essentially if I complete a strength training workout at the gym, it won't be tracked as a day of exercise like my other workouts because I'm not moving around that much? I feel like that's a pretty flawed system for tracking something as general as days of "exercise". Really helpful to know though and I trust that Fitbit will update this at one point 🙂
12-11-2017 19:48
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12-11-2017 19:48
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I'm also having this issue. Is there a solution?

12-11-2017 19:54
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12-11-2017 19:54
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Thank you,
Lilon Baughman

12-11-2017 22:51
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12-11-2017 22:51
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Sent from my iPhone
12-12-2017 11:26
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12-12-2017 11:26
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Thank you,
Lilon Baughman

12-12-2017 11:43
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12-12-2017 11:43
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The only thing you can trust is that Fitbit won't fix it. This problem has existed for a long time. It's just a flawed system.
12-12-2017 12:44
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12-12-2017 12:44
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Schoapst
Sent from my iPhone

12-12-2017 13:03
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12-12-2017 13:03
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Thank you,
Lilon Baughman

12-25-2017
20:46
- last edited on
10-20-2021
04:28
by
JuanJoFitbit
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12-25-2017
20:46
- last edited on
10-20-2021
04:28
by
JuanJoFitbit
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The recommended guidelines are 30+ active minutes a day so this is one of my main goals. Despite increasing my exercise my active minutes don't reflect this. My Fitbit HR automatically recorded my outdoor cycle just under an hour of moderate to high cycling but it didn't show in active minutes. As its alteady recording this activity why wouldn't it be included?
I had the same issue. Nearly an hour of outdoor cycling automatically recorded but no active minutes to show for it.
Moderator edit: merged reply
12-26-2017 12:51
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12-26-2017 12:51
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The answer is Fitbit’s programming. I am disgusted that Fitbit by some esoteric reason, does not fix this annoying issue.
Stephanie
12-26-2017 13:42
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12-26-2017 13:42
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Thank you,
Lilon Baughman
01-07-2018 15:03
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01-07-2018 15:03
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I totally agree. Why would exercise recorded and "Active Minutes" be mutually exclusive? FitBit needs to change their algorithm so that any exercise you log is not used to reduce the number of active minutes recorded. What is the point in that? I agree with other users that this is frustrating and stupid.
01-07-2018 15:48
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01-07-2018 15:48
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Thank you,
Lilon Baughman
01-19-2018 00:36
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01-19-2018 00:36
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Hi @RobertoME, is the Exercise Mode feature also available on the Alta HR. I can't find it and my workouts are broken up into little bits of exercise, e.g my 30 min workout is broken up into 14 min, 7 min and 9 minutes for instance. The problem with this is that I need continuous 30 min of exercise at least to earn points for my medical aid. I've thus not received any points for my training this week as my fitbit did not record my 30 min run or the workout (run was only recorded for 29 minutes). Is there any way to rather record this manually. I've already reset my Alta yesterday to try and solve the problem.
01-30-2018 14:25
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01-30-2018 14:25
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I just noticed this yesterday, I had a total of 30 active minutes in a day however when I check my weekly excercise I have 2x 28 minute walks done and I manually entered a 45 minute strength and weight lifting class all for that day. When I finished my class I had logged 61 minutes of AM but I checked the app again before I went to bed and my AM had gone back down to 30 minutes??
