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Activity showing twice but with different distances

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‎04-21-2020 10:39 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-21-2020 10:39 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

I’ve just been for a long walk and it is showing twice in recent activity, both have a similar step count, the same time and map but they show very different distances. One has tracked Heart rate but the other doesn’t. (one with the tracked heart rate says I walked 3.1 miles and the other says 4.1 miles)

Which distance is correct? 


 

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‎04-29-2020 12:53 - last edited on ‎06-11-2025 07:58 by Fitbit Moderator

‎04-29-2020 12:53 - last edited on ‎06-11-2025 07:58 by Fitbit Moderator

@Georgiaaashep Thanks for stopping by! Sorry for the delay in my reply.

Let me help you with your activities duplicating and showing different stats. Not sure which is correct as I don't know the route you took. Still I suggest you log out from the app, restart your phone and log back in. Also make sure that the app is up to date.

Let me know how it goes.

Alvaro | Community Moderator

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