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Alarms not working correctly on Charge HR

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‎01-08-2019 14:26 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎01-08-2019 14:26 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

When I set an alarm it syncs with the Fitbit but within a short time the alarm turns itself off.

 

Moderator Edit: Updated Subject for Clarity

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‎01-09-2019 13:01 - last edited on ‎11-11-2025 05:31 by Fitbit Moderator

‎01-09-2019 13:01 - last edited on ‎11-11-2025 05:31 by Fitbit Moderator

@Geoffb2 Welcome to the Fitbit forums! Thanks for taking the time to share the situation you have experienced with alarms on your Charge HR. 

When you set up the alarms, are you syncing your tracker right after? This is how you do to make the changes effective. Check more details about alarms here.

If you are doing this, but the alarms are not going off, try restarting your Charge HR.

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎01-10-2019 10:51

In response to SantiR

‎01-10-2019 10:51

Tried all you suggested to no avail. Please advise what to do next. It used
to work!
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‎01-16-2019 05:21

In response to Geoffb2

‎01-16-2019 05:21

I have previously replied and stated that your suggestions don’t work and I asked for further advice, which has not been forthcoming! Can someone please look at this problem again.

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‎01-25-2019 04:26

In response to SantiR

‎01-25-2019 04:26

I have done all you suggested and I still can’t set ab alarm.

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