Always display steps first when looking at Charge 3 display

[LanceRA]

Is there any way to make it such that when I lift my arm to look at my Charge 3, step count is the default stat displayed? If I want other stats, I will swipe/tap. This is how it was on the Charge 2. My step count is the thing I am always most interested in. Currently when I first look, I might see calories, or floors, etc. I like being able to see this other stuff, but I want the first piece of information to be steps.

Any solution to this? 

[VeronicaKen]

I agree this is a really annoying issue and would like to be able time, date and steps displayed as a default. I rarely look at the others on the watch as I use the app on my phone to look for other Stats. It is not as if the stats displayed is the last one I have looked at. If it is accidentally scrolling through stats why is it doing it? I want to see my steps! My previous fitbit models did not randomly display stats. Pleas fitbit sort this out

[Nutrageous]

My wish for an analog dial with second hand came true for Charge 3.  With so many settings, timers, alarms, 3 minute breathing cycles, gosh, how hard could it be to place a radio button setting in the Fitbit app or the watch itself so I can pick steps to display first instead of stairs/floors.  Even if I tap to steps, next time it’s stairs first again.  This is not going to make me want to buy another Fitbit.  

the telephone based customer service however is superb

[klindell]

This is an excellent response that clearly states the issue and the resolution.  I still experience the same issue and it's so frustrating.  It occurs whether I'm at work at my desk, on a walk, or elsewhere throughout the day.  It quite often displays distance/calories burned or steps/active minutes instead of defaulting to steps/heart rate.  Making us pick a different clock face or take other actions isn't the right answer from Fitbit.

If they don't change it, it could be my last Fitbit.

[WilsonFitbit]

Hello everyone.@klindell Welcome to the community forums. 

I'm very sorry for the inconvenience and thank you for the detailed information. I was able to see that you have reached out to our Support Team and they have provided information and assistance. If you still have questions or inquiries, I recommend replying back to your case and they will be glad to continue working on your case. 

See you around.