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Annoying Sleep Stages message

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‎12-11-2018 17:10 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎12-11-2018 17:10 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

Every time I click the sleep box on my dashboard, I get a screen with the message "Say hello to new Sleep Stages", which I have to close before I can get into the sleep data. This is irritating enough that I will ditch the Fitbit once I (shortly) hit my exercise targets for the year.

 

How can I "Say bugger off goodbye to the new Sleep Stages message for ever"?

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3 REPLIES 3

‎12-12-2018 04:31 - last edited on ‎01-31-2025 15:23 by Fitbit Moderator

‎12-12-2018 04:31 - last edited on ‎01-31-2025 15:23 by Fitbit Moderator

@TupeloKid Welcome! It's nice to have you on board! This is odd that the message keeps appearing. Try logging out from the app, restart your phone and log back in. Also if you have an Android device please go to settings > apps > Fitbit and clear the app's cache there.

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-29-2018 20:42

In response to AlvaroFitbit

‎12-29-2018 20:42

I tried logging out (many times, clearing cache. Still have the problem.
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‎01-12-2019 19:30

In response to AlvaroFitbit

‎01-12-2019 19:30

Still not working,  but it doesn't matter as I now use the watch only as a silent alarm.

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