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Any ideas on when we will get an update for text messaging?

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‎11-12-2019 08:04 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-12-2019 08:04 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

I've gotten several updates, but none that fix the issue with text messaging.  After every update I go through my routine of removing my device, deleting the app, reinstalling, setting up my Charge 2, turning on and off the Bluetooth and messaging with no luck.  Has anyone heard when we might see an update to resolve the issue?  It's been nearly two months that I've been without and I am looking at asking Santa for an Apple watch that I know will be compatible with my phone.

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4 REPLIES 4

‎11-12-2019 08:08

‎11-12-2019 08:08

Fitbit never lets us know in advance about updates.

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‎11-13-2019 09:18

In response to SunsetRunner

‎11-13-2019 09:18

It may take time for fitbit to figure out what changes Apple made. 

It is obvious that Apple, without telling third parties, made changes to encourage apple users to purchase apple products. 

BTW Garmin has the same issue with apple. 

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‎11-13-2019 10:58

‎11-13-2019 10:58

I'd love a fix too.

As much as I love my fitbit, I'm about to jump ship because I'm so frustrated with this issue.

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‎11-14-2019 22:30

In response to wendywr

‎11-14-2019 22:30

Sorry, if you have an iOS device, that is exactly what apple is trying to get you to do, @wendywr 

If you have an Android phone, your posting in the wrong thread. 

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