help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Any way to turn off "motivational" messages?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2018 10:19 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎06-21-2018 10:19 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Is there any way to turn off the "motivational" messages that appear when the fitbit moves after standing still for a while? I find them annoying.

Best Answer
Labels:
12 REPLIES 12

‎06-21-2018 11:20

‎06-21-2018 11:20

Don't look at your tracker for 15 seconds after you pick it up?

Best Answer

‎06-21-2018 11:22

In response to Mukluk4

‎06-21-2018 11:22

If you don't have anything useful to say, don't say anything.

Best Answer

‎06-25-2018 09:00 - edited ‎06-26-2018 12:30

In response to 31415

‎06-25-2018 09:00 - edited ‎06-26-2018 12:30

@31415 Welcome! It's good that the community is growing! While @Mukluk4 is an option you can disable this by turning off the Chatter and Greeting features on your Charge 2 settings area under Tap Display. You can also check the tracker's manual if you wish to know more about its features.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer

‎06-25-2018 10:13

In response to AlvaroFitbit

‎06-25-2018 10:13

Thank you so much for that. Um, do you mean the settings on the iPhone app? I have Chatter turned off, but I still see these things. Thanks.

Best Answer

‎06-26-2018 12:29

In response to 31415

‎06-26-2018 12:29

@31415 besides the chatter also turn off greeting (there should be an option for this). If this isn't showing then go to Fitbit.com on your computer (use the link in my previous post) to look for this option.

 

Keep me posted!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer

‎06-26-2018 16:35

In response to AlvaroFitbit

‎06-26-2018 16:35

The 'chatter' switch under 'Greetings' is off on my phone. Actually I don't see either of them using the website from my desktop machine. 

The link you sent was for the manual. I searched through it and couldn't find 'greeting' or 'chatter' in it.

 

Best Answer
0 Votes

‎06-26-2018 17:06

In response to 31415

‎06-26-2018 17:06

@31415,

 

Are you sure you're talking about the Charge 2 and not the Ionic or Versa?  I know there's inspirational chatter on the Ionic (and know how to turn it off), but I don't remember seeing it on the Charge 2.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-26-2018 17:35

In response to PureEvil

‎06-26-2018 17:35

Yup. I'm looking at it.

Best Answer
0 Votes

‎06-26-2018 17:47

In response to 31415

‎06-26-2018 17:47

@31415,

 

Okay, it may have been introduced in one of the more recent firmware updates.  I'll take a look at it when I get home.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-26-2018 21:30

In response to PureEvil

‎06-26-2018 21:30

@31415,

 

I agree with @AlvaroFitbit, this is probably the chatter.  Once you have turned it off on the settings under the Fitbit App, you must sync your Fitbit before these settings will take effect.

 

If you think it is otherwise.  Please try to take a picture or at least jot down the text of the message to verify.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-26-2018 22:36

In response to PureEvil

‎06-26-2018 22:36

My app says 22.55.2. I'm assuming that's the firmware version.

Best Answer
0 Votes

‎09-12-2019 13:14

‎09-12-2019 13:14

Press and hold the button on your fitbit.  You should see notifications appear.  Press the button again to turn them off.

 

I hope this helps!

Best Answer
0 Votes