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App doesn't show map of travel-Charge 3

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‎07-13-2022 11:25 - last edited on ‎07-14-2022 16:18 by Fitbit Moderator

‎07-13-2022 11:25 - last edited on ‎07-14-2022 16:18 by Fitbit Moderator

The Fitbit App has stopped tracking a map of travel during walking, biking, running. How do I get that back?

 

Moderator edit: updated subject for clarity

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‎07-14-2022 16:17

‎07-14-2022 16:17

Welcome to the Fitbit Community, @Cjfoster.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Charge 3.

 

In this case, I would recommend following the best practices and troubleshooting steps in this article in the menu "How do I get my Fitbit device to connect to GPS?".

 

In addition, you can restart your Tracker by following these instructions.

 

Hope this helps.

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