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App not showing carbs anymore?

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‎11-24-2019 09:25 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-24-2019 09:25 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

With a recent update I am finding the app is not showing me carbs anymore for each food. It shows fat, protein, fiber, cholesterol etc - just not carbs.

 

Is this the same with others? Or maybe now a premium feature?

 

As a type 1 diabetic I appreciate being able to do it all on one app so I could figure out my insulin needs. I have been happy to add new foods so we can all get more accurate numbers. If this is now a premium feature though it isn't worth $10 a month to me. I will just need to search elsewhere or do the math with what fitbit lists. 

 

Please tell me it is just a bug that will be fixed soon 

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‎11-25-2019 08:42 - last edited on ‎05-08-2025 04:06 by Fitbit Moderator

‎11-25-2019 08:42 - last edited on ‎05-08-2025 04:06 by Fitbit Moderator

@PattyRain A warm welcome to our Community!

Let me help you with your missing carbs. Try logging out from the app, restart your phone and log back in. Make sure that the app is up to date too.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-25-2019 09:15

In response to AlvaroFitbit

‎11-25-2019 09:15

I did it.  There is no change.  I also checked for updates and I have the newest. It was the update from November 14th where I could no longer see the carbs. Not that I am looking at it I can only see saturated fat as well - not all of the fat.

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