01-23-2019
11:35
- last edited on
09-08-2020
17:54
by
MatthewFitbit
01-23-2019
11:35
- last edited on
09-08-2020
17:54
by
MatthewFitbit
I have had this strange problem for over a month now, not all days though. But I cannot figure out what is going wrong.
My Fitbit is measuring my heart rate almost all day fine. But the app won't show it in the "heart rate section" (see image 1). It also does not give me a resting heart rate for these days (in the resting heart rater graph).
And now comes the strange thing, if I click on anyday with a graph, the app allows me to swipe left and right to get to previous day's, and there the heart rate data of these days IS visible (figure 2 and 3)
I worn the tracker all days, all days without a resting heart rate in the graph are "missing"
This week, no graph of Monday or today, only tuesday
Graph of tuesday
Graph of today
What is going wrong here? Both app and tracker are up to date. I reserved the tracker already, signed out and back in from the app and reinstalled the app.
04-05-2023 14:17
04-05-2023 14:17
04-22-2023 16:40
04-22-2023 16:40
Fitbit is okay with collecting money but sucks at solving app issues.
04-22-2023 16:58
04-22-2023 16:58