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App showing minus calories

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‎05-22-2019 01:44 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-22-2019 01:44 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

Hi, anyone finding that the food log isn’t adding up calories properly? I deleted all food to add the again and it was showing a minus calorie intake. Is this a problem with the app or my fit bit?

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4 REPLIES 4

‎05-22-2019 01:58

‎05-22-2019 01:58

My app is also playing up this morning - had issues recording food (food showing on the list but the calories not recording) and also it's not counting my active hours either - although my Charge 2 is showing 2/2 currently as it should. 

 

I've checked for updates but nothing showing as available at the moment. 

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‎05-22-2019 02:01

In response to EssexHebridean

‎05-22-2019 02:01

I’ve emailed support, hopefully they can shed some light. It’s not just me, so I’m hoping it’s just a problem with the app 🤞
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‎05-22-2019 02:26

In response to StaceyFBC2

‎05-22-2019 02:26

Mine seems to have righted itself now - active hours are showing correctly, it's showing my exercise from this morning which it wasn't earlier, and now also seems to be holding food records correctly. Fingers crossed yours is the same! 

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‎05-22-2019 02:57

In response to EssexHebridean

‎05-22-2019 02:57

Just checked, mines fine too now as well 🤗

Sent from my iPad
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