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App wont apply accurate swimming distance

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‎09-04-2024 02:25

‎09-04-2024 02:25

The app changes swimming distance, charge 2 but I notice from a previous closed thread that this matter has been raised.  When will it be fixed please 🙏 

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‎09-19-2024 07:01

‎09-19-2024 07:01

Same issue with my charge 5.  What's even more stupid is I have my watch set to a 25 yard pool, but when it syncs to the app it syncs in meters (and typically isn't close to the correct distance.)  I'm on my 3rd Charge 5 and it's going to be my last.  I'm switching to Garmin Forerunner 265 or a Coros Pace 3 when I get my Christmas bonus this year.  Fitbit has been steadily trending into a pathetic joke ever since Google took it over.  Time for me to switch to something that will actually work.  Fitbit would be great if all you're doing is going for a walk and need to count steps.  Anything else and it's turned into garbage.

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‎10-02-2024 13:17

‎10-02-2024 13:17

I have the same issue with my sense.  It tracks perfectly on my watch and then alters the length when it uploads to app (< 1/2 the distance even though both are in yards, seems like it tries to convert to meters and divide by 2???).

This is a new issues.  I'm on my second sense and it worked correctly for years before this.

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