05-08-2019
07:51
- last edited on
11-17-2020
11:08
by
MatthewFitbit
05-08-2019
07:51
- last edited on
11-17-2020
11:08
by
MatthewFitbit
At what battery percentage should I charge my Charge 3. Should I let it get all the way down to very low percentage or empty battery before charging?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
05-22-2019 12:38
05-22-2019 12:38
Welcome on board @Hughdrain! I always charge my Charge 3 when the battery is at 5%-10%.
Keep in mind that you can receive a push notification or email when your battery is low, update your notification settings. For more information, see: How do I choose which alerts Fitbit sends me?
We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all.
Tips to best charge Fitbit trackers are:
For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:
Let me know if you need anything else!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-08-2019 08:48
05-08-2019 08:48
There really is no correct answer here. There is no reason to let it go all the way down; that used to be true with older Ni-Cd rechargables but not so with lithium batteries in electronics now. I forget the number but there is some low % where it will interfere with sleep tracking. I have seen a suggestion that it is best to keep lithium batteries between 20 and 80 % but no idea how much difference that really would make.
My thinking is to charge it in smaller chunks whenever the time suits. Some people find it works to charge while taking a shower every day, mostly keeping it at a fairly steady state there so no need to do big charge.
05-09-2019 07:30
05-09-2019 07:30
A warm welcome to the Community @Jessica922 and @JohnnyRow thanks for the input.
I was able to see here that our friend @JohnnyRow provided some tips regarding your battery inquiry. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.
Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.
05-21-2019 17:56
05-21-2019 17:56
What is the correct answer to the original question proposed by Jessica922? Is JohnnyRow's answer correct?
05-22-2019 12:38
05-22-2019 12:38
Welcome on board @Hughdrain! I always charge my Charge 3 when the battery is at 5%-10%.
Keep in mind that you can receive a push notification or email when your battery is low, update your notification settings. For more information, see: How do I choose which alerts Fitbit sends me?
We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all.
Tips to best charge Fitbit trackers are:
For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:
Let me know if you need anything else!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-22-2019 13:00
05-22-2019 13:00
Thank you MarreFitbit for your concise and detailed answer.
05-22-2019 13:20
05-22-2019 13:20
You're very welcome @Hughdrain!
Don't hesitate to let us know if you have any questions present, we're always glad to help.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-22-2019 14:02
05-22-2019 14:02
@MarreFitbit wrote:
What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all.
This is very interesting. I've had a habit of leaving the Ionic or Versa on the charger overnight, to allow updates to the Pandora stations. But now from your post I'm wondering if that's too long for it to be on the charger, and could shorten battery life.
01-07-2020 19:11
01-07-2020 19:11
Hi, Is there a % at which it will no longer track your sleep?
12-11-2020 07:26 - last edited on 12-11-2020 18:51 by LiliyaFitbit
12-11-2020 07:26 - last edited on 12-11-2020 18:51 by LiliyaFitbit
yea the sleep part would definitely explain why my fitbit is having trouble tracking my sleep that you for that tip it was really helpful and enlightening
Update:
yes that was the corect answer
Moderator edit: merged replies
12-11-2020 07:36
12-11-2020 07:36
hey Alejandra i am having a fit bit problem of my own whenever i put on my fitbit i put it on so it feels comfortable and is not choking my wrist but when its not choking my wrist it does not accurately count my steps monitor my heart rate or my sleep so i always have to have it choking my wrist in order for it to work so i was wondering if their is a solution for that 😁