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Basic sleep details versus sleep stages

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Hi all! After two years I have 'upgraded' my Fitbit Charge HR to a Charge 2 two weeks ago.
I have noticed it's difficult to get a regular measurement on my 'sleep stages'. I have tried my left wrist and right wrist for a week but still I get just two or three days of 'sleep stages' and the rest of the time I only see my basic sleep details. The app says my tracker "couldn't get a consistent heartrate reading. But if I look at my "Heart Rate" stats from the same period it looks very consistent.

Any suggestions to improve the measurements? (I have read: What should I know about sleep stages?)

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Tracking my health and movements with Fitbit from april 2014, now using a Sense 2™
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Hi. Most of the time I do see the sleep stages. They appear with no problem after the last app update. Make sure you updated the app and it should work fine. 

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Does when it feels like lol
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Make sure you updated the app. After I installed the update it worked fine. 

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Have done that, still a sometimes thing
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