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Battery Drains, Doesn't Hold Charge

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‎10-31-2022 07:59 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

‎10-31-2022 07:59 - last edited on ‎12-13-2022 15:33 by Fitbit Moderator

I've had my Charge 4 for over a year now and a full battery charge would easily last 4-5 days or more. I connected it to my new phone about a month ago, and now I'm lucky to get 6 hours out of it. I checked the GPS settings and tried all three settings (Dynamic, Phone GPS and Internal GPS) all with the same results. I turned GLONASS off with no impact. Any suggestions? It would seem there's some setting that was reset when I connected to my new phone, but I have no idea what it is.

 

Moderator Edit: Clarified subject

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‎11-16-2022 14:19

‎11-16-2022 14:19

Hi there @tj509. Welcome to Community Forums.

 

Thank you for sharing your experience. I'd recommend you check these articles, Can I extend my Fitbit's battery life? and Why isn't my Fitbit device's battery charging?.

 

Hope this helps.

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‎11-16-2022 14:19

‎11-16-2022 14:19

Hi there @tj509. Welcome to Community Forums.

 

Thank you for sharing your experience. I'd recommend you check these articles, Can I extend my Fitbit's battery life? and Why isn't my Fitbit device's battery charging?.

 

Hope this helps.

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