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Battery dying after firmware 22.22.58.0

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‎08-17-2019 14:16 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-17-2019 14:16 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

Fitbit updated the firmware last night and now my battery of fitbit dies within minutes of charging. Its shows 100% charged and then drains put to 0 in five minutes of wearing it.

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61 REPLIES 61

‎09-15-2019 08:25

In response to Tryagain123

‎09-15-2019 08:25

The pity is that waisting time telling them about this issue, they act as
if they have no idea that their update is the cause of this battery
failure, and they keep telling you to charge the battery each time and let
them know if it works. I did this four times until I realized that they
were waisting my time to no avail. What's next?

*O==========================================================================O*
PS.: Please always send back the full content of this mail.
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‎09-15-2019 11:39

In response to fmagro

‎09-15-2019 11:39

I have had no success....my battery is dying early with ongoing issues.
Will only sync properly with regard to the battery charge level, if I go to
the “account page”, select the Fitbit device- and scroll down to sync there
- then the battery charge level updates properly. That is definitely a
programming bug....but they won’t even recognize that!
I think the only thing to do is to let your complaints be known to them and
others far and wide, and then buy a device from some other company- Apple,
Garmin, Samsung....
Best Answer