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Battery life only lasts 3 minutes

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‎05-20-2020 20:34 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

‎05-20-2020 20:34 - last edited on ‎09-08-2020 09:40 by Fitbit Moderator

My battery will fully charge.  Within two or three minutes of removing the charger, the battery dies.

 

Moderator Edit: Clarified subject

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‎05-26-2020 16:42

‎05-26-2020 16:42

Hi @RBN63, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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