help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery short life in my Charge HR

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-05-2019 13:36 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

‎02-05-2019 13:36 - last edited on ‎09-06-2020 20:07 by Fitbit Moderator

So my Charge HR battery dies In Two day now. Where is this fantastic company Fitbit calls itself? For 1/2 the price I can buy a cheap better one. What am I doing wrong? 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎02-05-2019 20:25

‎02-05-2019 20:25

Welcome to the forums!

 

How are you charging it? Its best on a USB port on your computer.

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

Hope to see you around!

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎02-06-2019 10:22

‎02-06-2019 10:22

Hi @boopbettyx. welcome to the Community Forums. Thank you for your feedback. @WendyB Thank you for your comments and links. 

 

There are many factors why the battery on your Charge HR might be lasting 2 days. One of them is that the tracker has not been charged as it should If you haven’t done so, please check this article on how to charge your tracker.

For more tips on how to improve the battery life of your Charge HR, please have a look into: Can I improve my Fitbit device's battery life? That has helped a lot of users.

Let me know how it goes.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer