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Black horizontal and vertical lines on display

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‎01-08-2020 07:35 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

‎01-08-2020 07:35 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

My sister's and I are loosing out on  the Fitbit experience because of the streaks forming on the screen.  The devices were changed last year but then the problem is here again 

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‎01-08-2020 07:36

‎01-08-2020 07:36

I had this happen and then it went totally black yesterday.  I can't fix it no matter what I do 😞

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