Black line across display horizontally

[jorancher16]

I had a Charge 2, and had issues with the band breaking over and over (til I hit the year mark and they quit replacing it even though it was a known defect...anyway..).

Got a Charge 3 to replace it and have had display issues on and off, issues not getting notifications consistently, and now the display has a black line through it that won’t go away. Not to mention the odd tan/yellow discoloration on one side where it should be white...

I’m not having much faith in Fitbit longevity anymore. I even almost got my kids ACEs (I have 5 kids and they all want one), but I’m not really convinced they’ll last or even be much use. 😕

[DavideFitbit]

Hello @jorancher16, thank you for sharing your feedback and all this information about what you've been experiencing with black lines on the display of your Charge 3. 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

Let me know if you have further questions.