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Black lines across Charge 3 screen

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‎10-14-2020 14:22 - last edited on ‎10-15-2020 05:11 by Fitbit Moderator

‎10-14-2020 14:22 - last edited on ‎10-15-2020 05:11 by Fitbit Moderator

I've got two black lines across the screen. It's really frustrating. Please can something be sorted as this seems to be a reoccurring problem for lots of people.

 

 

Moderator edit: format

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‎10-15-2020 05:11

‎10-15-2020 05:11

Hi @Juliasheppard, welcome to our Fitbit Community. I'm sorry to hear that the the screen of your Charge 3 has two black lines. I totally understand how you feel about this.

 

I was able to get in touch with our Support team and was told that they provided assistance and took care of your case. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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