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Black lines across screen on Charge 3

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‎07-27-2020 11:50 - last edited on ‎09-15-2020 13:09 by Fitbit Moderator

‎07-27-2020 11:50 - last edited on ‎09-15-2020 13:09 by Fitbit Moderator

Black lines across screen on Charge 3. How do you fix this?

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3 REPLIES 3

‎07-28-2020 19:34

‎07-28-2020 19:34

Welcome to the Fitbit Community @Greg2112.

 

I'm sorry to hear that your Fitbit Charge 3 has black lines across the screen. 

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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‎08-03-2020 10:55

In response to EdsonFitbit

‎08-03-2020 10:55

Customer Support said it was under warranty and will send a new one.

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‎08-04-2020 15:48

In response to Greg2112

‎08-04-2020 15:48

Thank you for the update @Greg2112.

 

I'm glad to hear that a replacement Fitbit Charge 3 will be sent to you. Thank you for letting us know.

 

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

 

Please let us know if you have any question.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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