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Black lines across the screen-Charge 3

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‎06-07-2020 21:25 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

‎06-07-2020 21:25 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

I've got about 15 black lines going across the screen of my fitbit. I've had it about a year and a half. I've taken pretty good care of it. Is there a fix for the black lines?

 

Moderator edit: updated subject for clarity

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‎06-18-2020 16:53 - last edited on ‎01-28-2025 08:06 by Fitbit Moderator

‎06-18-2020 16:53 - last edited on ‎01-28-2025 08:06 by Fitbit Moderator

Welcome to the Fitbit Community @Myasteph.

I'm sorry to hear that your Fitbit Charge 3 shows black lines across the screen. Thank you for the information provided.

I noticed that you've been in contact with Customer Support. I'm pretty sure they will do their best to provide a high level of support as soon as possible. Thank you for your patience.

If you have any question, please don't hesitate to contact us back at any time.

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