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Black lines on Charge 3 screen

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‎11-29-2020 06:21 - last edited on ‎11-29-2020 10:49 by Fitbit Moderator

‎11-29-2020 06:21 - last edited on ‎11-29-2020 10:49 by Fitbit Moderator

Several black lines on my 2. Charge 3. After troubleshooting on the forum I have done the short reset,

the long reset,

changed clock face (it got worse. More lines), so the lines are still there...

Anything else to do?

 

 

Moderator Edit: Clarified subject

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‎11-29-2020 10:51 - last edited on ‎04-30-2025 11:14 by Fitbit Moderator

‎11-29-2020 10:51 - last edited on ‎04-30-2025 11:14 by Fitbit Moderator

@cecilierd85 Welcome to the Fitbit Community!

Let me help you with your Charge 3 screen showing black lines and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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