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Black lines through my Charge 3 screen

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‎07-31-2020 13:06 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎07-31-2020 13:06 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

Over the past few weeks black lines have appeared on my charge 3 screen. I have tried to reset the watch (long and short way) and change the clock face. Each time it has been made worse. I have had the watch less than a year. 

 

 

Moderator edit: subject for clarity

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‎08-02-2020 18:06

‎08-02-2020 18:06

Welcome to the Fitbit Community, @GravenorK92.

 

I am glad to assist you with the issue you're experiencing with your Charge 3 showing black lines on screen. Thanks for trying to resolve this and providing the additional details. Since the steps you tried didn't help, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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