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Black screen on Charge 2

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‎06-02-2020 09:21 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎06-02-2020 09:21 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

My charge 2 

it’s a black screen, but still vibrates when I hit the button or plug in the charger, I did try to reset it but still nothing 

HELP Please!!

 

 

Moderator edit: updated subject for clarity

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‎06-09-2020 11:58 - last edited on ‎06-13-2025 06:44 by Fitbit Moderator

‎06-09-2020 11:58 - last edited on ‎06-13-2025 06:44 by Fitbit Moderator

@KHutt Thanks for being part of our Community! 

Let me help you with your Charge 2 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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