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Black screen on Charge 3

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‎10-19-2020 03:39 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-19-2020 03:39 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

My fitbit will not light up when I touch the screen?

 

 

Moderator Edit: Clarified subject

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‎10-20-2020 09:18 - last edited on ‎06-21-2025 08:18 by Fitbit Moderator

‎10-20-2020 09:18 - last edited on ‎06-21-2025 08:18 by Fitbit Moderator

@S70NLT Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Charge 3 screen not working. Please try restarting your tracker by following these instructions. If your tracker is syncing try changing the clock face.

Let me know how it goes.

Alvaro | Community Moderator

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