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Black screen on Charge 3

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‎09-30-2021 16:55 - last edited on ‎10-01-2021 07:47 by Fitbit Moderator

‎09-30-2021 16:55 - last edited on ‎10-01-2021 07:47 by Fitbit Moderator

I have seen many posts regarding this and have tried to change clock face and done a reboot but after smiley face screen constantly black.  Out of warranty can anyone suggest anything.

 

 

Moderator Edit: Formatting

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‎10-01-2021 07:49 - last edited on ‎10-14-2023 18:40 by Fitbit Moderator

‎10-01-2021 07:49 - last edited on ‎10-14-2023 18:40 by Fitbit Moderator

@Jley79 I hope you're doing well!

Sorry to hear about this and thank you for troubleshooting this issue. Even if your device is outside the warranty period I suggest you contact our Support team to see which options they may have for you. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Alvaro | Community Moderator

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