Blank screen on tilting wrist

[Lola49]

My Fitbit screen remains blank when I tilt my wrist, so I cannot tell the time without pressing the side button.  This is annoying, but everything else seems to work OK.

[CBMiller]

I'm having the same problem all of a sudden and can't seem to get it to work.  VERY annoying!

[AbulaK]

I am experiencing the same issues as described by several of the last entries. Mine has been going on like this for months. Blank Screen on tilting wrist. I have rebooted & gone over all my settings both in app and online with my account. My watch is less than a year old. 

[Lola49]

Hello AbulaK

My Fitbit is about a year old too. A friend had a similar problem and tried
the same things as you, but to no avail. It is just annoying when
everything else seems to work OK.

[JohnnyRow · Accepted solution]

Either 'Screen Wake' turned off or in 'Sleep Mode'.  Both are in Quick Settings.  Hold in side button a few seconds to get to Quick Settings.  Scroll down to 'Screen Wake' - want a bright light bulb; if dim with line through it, tap to toggle Screen Wake on.

If that doesn't help, you are probably in Sleep Mode, also in Quick Settings, just above Screen Wake; tap to toggle off or on.

[AbulaK]

Thanks JohnnyRow, I am impressed!! Good advice.

You explained the issue very clearly and indeed it brought  my clock face back.

I am a believer in Fitbit forums.

[Lola49]

Hi Johnny Row

That worked for me too. Thank you so much. So easy when you know how!

[CBMiller]

Thanks so VERY much!  That did the trick.

[SteveNorth]

Great that  worked