Blank screen so i have unpaired charge 3 and now I am stuck as I need 4 digits on the screen!

[MarionUK]

Yesterday I updated the software as prompted by the app. Shortly after the screen went blank. I have tried all suggestions of forum to no avail. Finally unpaired my charge 3 uninstalled app and reinstalled it. Now i am stuck ad I need 4 digits displayed on fitbit screen to pair it. Any suggestions please? Thanks

[Rich_Laue]

I'm lost, if the screen doesn't work, why would someone think that they will see the 4 digit code? 

Your only real option now is to contact Fitbit. 

[Pennypitstop]

I contacted Fitbit and they sent out a new one.
Hopefully this one doesn’t go blank


Tinkerbell

[Pennypitstop]

This issue was resolved about 9months ago by getting touch with Fitbit who sent out a new one.

[Pennypitstop]

I resolved this 9 months ago by getting in touch with Fitbit. They sent out a new one

Tinkerbell

[Lorilou0407]

I haf this same problem too and the response below worked perfectly

[Lorilou0407]

Works perfectly

[jrodas88]

How can that be the Best answer?