09-29-2020
13:35
- last edited on
09-29-2020
15:11
by
MatthewFitbit
09-29-2020
13:35
- last edited on
09-29-2020
15:11
by
MatthewFitbit
I would appreciate your assistance in getting a new bracelet for my Charge 3 Fitbit as it is broken. Will you send me a small please in gunmetal grey please
09-29-2020 15:18
09-29-2020 15:18
Click here to file a claim on your device's in-warranty Fitbit band. Let us know what happens.
09-30-2020 08:26
09-30-2020 08:26
09-30-2020 09:06
09-30-2020 09:06
@Sngie If your Charge 3 is still under warranty, you need to file a claim using the link supplied by @Odyssey13. If your Charge 3 warranty has expired, then you need to buy a new band from Fitbit or another site like Amazon.
This Help site doesn't provide replacements.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.