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Brand new Charge devices won't hold the charge

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‎05-22-2023 07:48 - last edited on ‎05-22-2023 11:17 by Fitbit Moderator

‎05-22-2023 07:48 - last edited on ‎05-22-2023 11:17 by Fitbit Moderator

I bought 2 Fitbit Charges (original in box, not used) at a garage sale this weekend.  Safe to assume the batteries are so old they are no good anymore. I charged both of them overnight and then paired them with our phones. The batteries do not last more than a day.  I have turned off all notifications and settings that might drain the batteries & turned off Bluetooth so it doesn't connect all day. Can the battery be replaced or not? 

 

Moderator Edit: Clarified subject

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‎05-22-2023 13:08

‎05-22-2023 13:08

Hi @KittyBear the Fitbit Charge was retired a bit ago, so even if you could find batteries and replace them, you wouldn't have the latest updates for the device itself. There are places online that you can search that sell batteries and there are videos to show you how to do it. You'll need a steady hand, good eye and proper tools.

Stepping in the U.S.A. since September 2013. Android 14

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