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Broken Charge 4 Band Clip

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‎06-19-2023 13:33 - last edited on ‎06-23-2023 19:06 by Fitbit Moderator

‎06-19-2023 13:33 - last edited on ‎06-23-2023 19:06 by Fitbit Moderator

My charge 4 band has been loose for a few days, so I replaced it last night with a brand new fitbit brand band. This morning, while typing away at work, my band broke free, but not just the band, but the clip holding it to the unit! So now my FitBit is next to useless. Any chance of a replacement?

 

Moderator edit: updated subject for clarity. 

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‎06-22-2023 11:29

‎06-22-2023 11:29

@rbosaw2010 , A warm welcome to the Community! Thank you for your message. 
The best place to verify your warranty and options, is with our Support team. You can call them or chat with them at any time. 

Here you'll find the contact options. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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