Broken Charge 4 connector

[Jbellamy52]

It is ridiculous how much these items cost and yet break way too quickly.  My Charge 4 was past the warranty a few months but one of the connectors broke off.  I discovered it’s PLASTIC!  The discount offered does not apply to the one I would choose.  However after reading the reviews I’ve decided it’s time to find another company. In the meantime I will return to my charge 2 that has a cracked face but at least the connections are metal. 

[Crazygamer53]

Amazon sells bands to use when the connector piece breaks off. The pebble fits into the band snuggly, no connector piece needed. The brand names are Supcase, Goseth, Kakurookie, & Saufly, they range in price from $7.99-$16.99. They aren’t fashionable but they solve the problem.

[Jbellamy52]

Thanks. I was able to return it to the store for a full refund.  Looks like Fitbit realized the poor quality and changed it on the charge 5. 

[Jbellamy52]

Where that may be a solution, it’s not something I wish to do.  I’ll look into other activity trackers. 

[Crazygamer53]

I’m glad that you were able to get a full refund.  Even though they changed the connector on the Charge 5, from forum postings they have a problem where the bands unattach for no reason and the device is lost. Good luck with your new tracker whatever brand that may be. 

[Jbellamy52]

Thanks for the info regarding charge 5.
Guess I'll keep looking.