help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broken/Cracked face

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-30-2020 16:00 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-30-2020 16:00 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

Just want to know where to find a replacement face for my Charge 2.  I love my watch!!!

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎04-30-2020 18:31

‎04-30-2020 18:31

Hi @Launica  there is no repair service via Fitbit. You might want to check online for repair services, but often they are pricey.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎04-30-2020 19:00

In response to Odyssey13

‎04-30-2020 19:00

Thanks! I'll check, I didn't want to have to buy another one 😷

Sent from Yahoo Mail on Android
Best Answer
0 Votes

‎05-03-2020 23:37

In response to Odyssey13

‎05-03-2020 23:37

I just woke up to a cracked screen now it won't work. How can u help me?

Best Answer
0 Votes

‎05-04-2020 08:25

In response to DebsTay

‎05-04-2020 08:25

Maybe that's how mine broke!  I was told there's no such service thru Fitbit; may have to check other sources.  If you find a place, please let me know.  I love my Charge 2!!

Best Answer
0 Votes