help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broken band, again

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2019 19:53 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-10-2019 19:53 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

The first time it happened, FitBit was great! They asked me to take pictures of my band and my Charge 2 and then sent a replacement band. But it's been a few months, and it happened again! This time I can see the problem, it's the side with the holes, not the buckle. and the end in front of the metal piece, both of the little squares are broken/breaking away from the main part of the band.

 

I researched this further and found that this is very common. I was thinking of upgrading to a Versa, but it happens with that watch too.

 

I was wondering if Gorilla Glue would help stabilize the little squares so that they wouldn't break. 

Best Answer
Labels:
0 Votes
7 REPLIES 7

‎07-10-2019 21:53

‎07-10-2019 21:53

Yep my band broke same place. I was very careful with the second band (Fitbit did not send me) and it lasted a bit longer but still broke. I have been using the silicone bands to keep it on...but that is not working well anymore. Can't keep buying bands or buy a new fitness tracker every few months....there should be a recall on these they are so bad.

Best Answer

‎07-11-2019 03:40

‎07-11-2019 03:40

I've had problems with broken bands over the years.  My suggestion is to either go to the magnetic band or buy the generic bands off Ebay.  I bought a set of 3 bands for under $20 from Ebay.  When these are gone, I'm going to get the magnetic band.  BTW, I have a Charge 2.

Best Answer

‎07-11-2019 07:00

In response to jajrdh

‎07-11-2019 07:00

Have the generic bands broke?

Best Answer
0 Votes

‎07-11-2019 07:11

In response to MauiT

‎07-11-2019 07:11

Oh yes.  I didn't expect them to last that long.  I bought a lot of 3 in January for $6.77.  The first one broke a few weeks ago.  A lot of it has to do with the way I take it off I think.  I bend the strap back and it starts to get a crease in it.  Regardless, it's cheaper than a Fitbit band that will break at some point too.  I'll get a magnetic band when these are done.

Best Answer

‎07-11-2019 07:15

In response to jajrdh

‎07-11-2019 07:15

Best Answer

‎07-11-2019 21:58

In response to jajrdh

‎07-11-2019 21:58

I've never seen a magnetic band.

Best Answer

‎07-12-2019 04:05

In response to Singinmom

‎07-12-2019 04:05

Amazon....

https://www.amazon.com/Replacement-Compatible-Wristband-Accessory-Breathable/dp/B07KJM5W6C/ref=sr_1_... https://www.amazon.com/Replacement-Compatible-Wristband-Accessory-Breathable/dp/B07KJM5W6C/ref=sr_1_...

I have a friend that has one. They are very attractive and much easier to use.
Best Answer
0 Votes